What do we actually pay, and when?
You pay the monthly fee for the plan you choose up front: $137 for Chairside, $297 plus AI usage for Operatory Suite, or $747 for Group. The $797 one-time build fee is invoiced only after the site is live and you are satisfied with it. The domain and the hosting are inside the monthly figure. There are no per-office fees.
Is the monthly fee per office or per group?
Per group. One monthly fee covers every office on the site, however many you have, on a hub or on separate sites within the same plan. Adding an office is a revision, not a new subscription. The $797 build fee is also charged once for the whole group, not once per location.
What counts as a revision, and what happens after five in a month?
A revision is one change request, and there is no limit on how much goes into it. A new provider page, a rewritten implant service page, a changed layout on the hub: each is one revision. So is something much larger. "Build two new service pages for the downtown office, here is the copy and the images for both" is one revision, not four. 5 are included every month across every office, not per office. After the fifth, each additional revision is a flat $20, with no cap on how many you can buy and no hourly billing anywhere. Every revision is completed within 2 to 5 working days of you sending it, whatever the size. Unused revisions do not roll over.
What are weekly detail updates, and do they use up revisions?
Weekly detail updates are the small facts that go stale across many offices: hours, holiday closures, a new hygienist, an insurance plan you stopped accepting, a provider moving between locations. Send them from any office and we apply them each week to the page, the schema and the finder together. They do not count against your revisions. Revisions are for changes to pages and structure; detail updates are for keeping every office accurate.
How many articles do you write, and who writes them?
2 researched articles a week on Chairside and Operatory Suite, 3 a week on Group, each 2,500 to 3,200 words. Our editorial team writes them from real sources and cites those sources on the page. They are general information for patients and families, never a diagnosis or treatment plan, and you can review any article before or after it goes live.
How is AI usage billed on the Operatory Suite plan?
Operatory Suite is $297 a month plus usage. Usage is the AI minutes and messages your offices actually consume, billed monthly in arrears at what our providers charge us with nothing added. There is no minimum and no bundle to guess at, and you see the usage line on every invoice.
Can the AI receptionist be turned off for one office but not the others?
Yes. The AI Engine is configured per office. A busy flagship can keep its own front desk answering first and let the AI catch overflow, while a satellite office with a part-time desk can route everything to the AI outside its open hours. Each office keeps its own greeting, its own providers and its own booking destination.
Can each office keep its own domain?
Yes. Existing office domains can point to their location page on the hub, redirect to the hub, or stay as standalone sites if you choose one site per location. The free domain covers the main one; additional office domains you already own keep renewing with your registrar, and we configure them at no charge. Every domain stays registered to your group.
We already have a site per office. How do you move us to a hub?
We map every existing page across your offices to its new address on the hub, keep every office page that ranks, and add 301 redirects from the old URLs so search engines follow the move. Reviews, provider bios and photos are carried across. You approve the map before launch. Old domains keep working as redirects for as long as you keep them registered.
Is ChairsideWeb a dental practice or a dental marketing agency?
Neither. ChairsideWeb is a website design and management company. We are not a dental practice, dental group, dentist or healthcare provider, we never give dental or medical advice, and content on client sites is general information rather than a diagnosis or treatment plan. We build and run the website; the clinical care, and every claim about it, stays with your practice.